You might wonder how are you contributing to the downfall of these restaurant owners while placing an order at their restaurant? Today, we will uncover all the hidden unfair commission rates that UberEats, Deliveroo, Doordash charges to the restaurant owners, which leaves them NO money, making them NO profit on your orders.
When you place an order for Restaurant “X” on UberEats for X amount of money, UberEats charges 25-35% plus GST commission on that order to the restaurant. If you think on a rational basis, there is nothing left for the restaurant owner in there.
It is the HARSH reality of the hospitality sector in Australia, which is exploited by these giant foreign companies. They charge as high as 70% commission on the order. When we spoke David the owner of Burger Joint on this, this is what he had to say:
“Back in 2015, I was bloody charged 69% commission on my order by Menulog. Leaving me in losses. I contacted my account manager in time who resigned from his post due to the same reasons. I complained as why are you guys keep charging me over 65% on orders as your promise was only once off on the first order from the customer? He promised to investigate and it is 2020 and we are still waiting for their investigation feedback. Total rip off. “
From a consumer perspective, you might wonder that it’s so good for the restaurant owners to have such a great platform where they list their restaurant and get a good number of orders. Still, when you get to know that they’re just on these platforms for survival and to run their kitchen, you will feel their condition.
The cultural shift in Australia where people prefer to sit in their houses and have their favourite meals, and due to the COVID-19 restrictions, it is becoming really tough for these owners to survive.
A Melbournian, start-up Speed Food, is taking a fight against these companies and providing restaurants a great platform to make more than just a living. They charge all the COVID-19 affected restaurants ZERO commission on their order. They provide FREE Marketing for the restaurant too.
Taking the commission rate from as high as 40% to 0% is genuinely an exceptional margin. When we spoke to the CEO of Speed Food by i-Pay, this is what he had to say,
“Being a restaurant owner myself, I knew how difficult it was even to survive. My kitchen was running into losses. Having nothing left on my left, I had to do something. Speed Food provides all restaurants with a platform where they make money. I want to lift the trashed hospitality sector back to what it was. I know it’s gonna take a while, but I am up for the fight.”
It is for everyone who is reading this. We need to be aware of how these foreign monsters are playing with our restaurant owners. Support the one who is for you! Support the righteous!