With Working from Home a trend set to continue indefinitely in the wake of Covid-19, The Future Work Skills Academy has brought in industry legend Venessa Paech to assist workplaces design and manage their online work communities.

The Future Work Skills Academy Creative and Academic Director Donna Eiby said all signs indicate the blended workforce is set to become the norm, with organisations now managing team members who work from home alongside those in the traditional workplace environment.

“Although it is too soon to accurately predict lasting impact of the pandemic on organisational models, insights from tech giants like Google and Facebook, Twitter and Slack (and closer to home, Optus) suggest blended working arrangements are here to stay. Even countries like Germany, with a traditionally work from home rate (WFH) now have 1 in 3 workers operating in a distributed environment,” Ms Eiby explained.

And with that shift comes a new focus on culture and management.

“We are having an increasing number of conversations with leaders and managers around the world who appreciate the opportunity to reset work with a more human-centred focus,” Ms Eiby said.

“But we are also seeing leaders struggling with topics such as psychological safety and well-being. And they are concerned about how to maintain their company culture in this new landscape.”

To assist leaders and managers cater to the changed landscape, the Future Work Skills Academy conducted a global search for talented experts who could create resources addressing virtual collaboration and community management.

Now Ms Eiby said she was thrilled to announce community management pioneer Venessa Paech has joined the Academy to deliver the newly minted skills building programs in Digital Citizenry.

Ms Paech co-founded and leads the APAC centre of excellence for online community Australian Community Managers.

Always at the forefront of skills development in her field, she has developed training for organisations like the University of Sydney along with business and government. Her speciality lies in creating a learning packages that addresses the demand for skill building in designing, managing, leading and citizenry in this new paradigm: workplaces in the cloud.

With a resume that stretches ack over 20 years, Ms Paech has worked as an online community manager for Arts Hub, Lonely Planet, REA Group (realestate.com.au), Australia Post and clients including the ABC and QUT.

In 2009 she founded the Australian Community Managers Roundtable, which grew into the annual Swarm Conference for APAC community managers. She co-founded Australian Community Managers, which offers training, resources and research for community management, with Swarm partner, Alison Michalk, and is currently working on her PhD in Artificial Intelligence and Online Communities.

“Community is a core literacy of the 21st century – an ancient practice we are rediscovering and reanimating,” Ms Paech said.

“The 20th century opened us up to network intelligence and design thinking. These two skills and mindsets come together in a foundational structure for the next wave of human change, intentional community.

“Organisations are discovering the power of design for belonging, and leaders are finding community management techniques high-value for distributed management,” Ms peach continued.

“We will all be called on to form, participate in, even lead, communities in the cloud, and the core skills and practices we use to design, mobilise and sustain these communities are transferable across contexts.

“The social infrastructure of community is also a powerful armour for negotiating change. Seismic shifts are our future, and the generative and regenerative properties of community help us adopt and embrace an iterative world.”

“I’m thrilled to be joining the Future of Work Skills Academy to share my passion for community and pass on these practices to a new generation of talent and to spearhead the skills transfer of a very 2020 competency: Digital Citizenry.”

Media Enquiries

To arrange an interview, contact Donna Eiby +61419 368 582 or donna.eiby@fwsa.io

The Future Work Skills Academy https://www.thefutureworkskillsacademy.com/

Venessa Paech https://www.venessapaech.com/ +61435 217 315

Email: venessa@swarmconference.com.au

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